Refund policy
Return and Refund Policy
At QuickPicks, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple return and refund process.
Returns
- Time Frame: You have 30 days from the delivery date to return your items.
- Condition: Items must be unused, in original condition, and in their original packaging.
- Exclusions: Personalized or custom-made items, as well as final sale products, are not eligible for return.
Refunds
- Processing Time: Once we receive your returned items, please allow 7-10 business days for your refund to be processed.
- Refund Method: Refunds will be issued to the original payment method.
How to Return an Item
- Contact us at shaunscott71198@gmail.com with your order number and the item(s) you wish to return.
- We’ll send you a return shipping label and instructions.
- Ship the item(s) back to us within 7 days after receiving the return label.
Exchanges
- If you'd like to exchange an item for a different size, color, or style, please follow the return process and place a new order.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately at shaunscott71198@gmail.com. We will resolve the issue by offering a full refund, replacement, or exchange at no extra cost to you.
Shipping Fees
- Return shipping fees are the responsibility of the customer, unless the item is damaged, defective, or the wrong product was shipped.
If you have any questions or concerns, don’t hesitate to reach out to our customer service team at shaunscott71198@gmail.com We're here to help!